Cancellations & Substitutions

All cancellations, refund requests and substitutions must be made in writing and submitted to CustomerService@OctoberResearch.com. All refunds will be processed within 30 days of the written request.

• There is no charge to substitute registrant(s) for NS3 2025.
• Rollover to an October Research publication subscription, minus a reduced processing fee of $100.00, is available if notified prior to May 2, 2025.
• We do not offer registration rollovers to a different year or event.

Cancellation & Refund Schedule:

• Cancellation requests received on or before May 2, 2025 are subject to a US $200.00 processing fee.
• Refunds will not be granted on or after May 3, 2025, nor will they be issued for no-shows.

Program Cancellation

In the unlikely event of program cancellation by October Research, LLC or due to Force Majeure, October Research will only refund the cost of an registrant’s meeting registration fee. October Research, LLC assumes no liability for any penalty fees on airline tickets, hotel accommodations, or any other fees, charges, penalties or other incidental costs that a registrant might incur as a consequence of a program cancellation.

Back

Conference Admission

To provide the best possible experience for our registered attendees and ensure fairness to those who have paid for access, all individuals must wear their official conference name badge at all times while in conference areas including the exhibitor floor or while attending any sessions or conference sponsored events. This includes registered attendees, exhibitors, sponsors, and guests.

We want to ensure only those who have registered are given the opportunity to interact with our sponsors, exhibitors, and other attendees, as it is important to maintain a level playing field for everyone. Anyone not properly registered or without a name badge will be asked to leave the conference areas and will not be allowed to return unless properly registered. We appreciate your understanding and cooperation in helping us provide a valuable experience for all of our registered participants.

Thank you for helping us maintain the quality and fairness of the event.

Back

Communications & Marketing Policies

Photo / Video Release
October Research, LLC reserves the right to use photos / video taken at NS3 by individuals under its hire for future promotional purposes. By registering for NS3, you acknowledge that you have read and understand this photo release statement.

Registration Contact Details
By registering for NS3, you agree to October Research, LLC sharing your contact information (name, title, city and state you provided when registering for NS3) with sponsors for the purposes of follow up about your interests. The NS3 app will also include your information (name, title, city and state you provided when registering for NS3) so you can network more effectively during the conference. You may opt out of sharing your information with sponsors during the registration process.

Your company name will be listed on the website as a registered attendee.

If you wish to be removed from the Communication and Marketing practices identified above, you can contact us at CustomerService@OctoberResearch.com.

Back

Media Policy

All media outlets intending to cover an October Research conference session must obtain prior approval from the editorial director before attending the session(s). The editorial director will inform journalists if the session is open to outside media, including print, video, and audio coverage of the session.

Violation of this policy may result in the denial of entry to future October Research conferences. We appreciate your cooperation in following this policy.

For media approval please contact Erica Peterson, Editorial Director for October Research, LLC at EPeterson@OctoberResearch.com.

Back

Code of Conduct

In order to provide a professional, engaging and productive event, October Research requires all Attendees to comply with the Events Code of Conduct. Harassment and discrimination of any kind will not be tolerated and may result in the consequences outlined below. Attendees are expected to treat everyone around them, regardless if they are connected with the event itself, with consideration and respect.

Expected Conduct

October Research expects Attendees will refrain from inappropriate behavior. This can include but is not limited to:

• Making unwelcome sexual advances physically or verbally
• Making threats or in any way deliberately intimidating another attendee
• Participating in harassing or discriminatory behavior against someone’s gender, race, national origin, age, pregnancy status, military or veteran status, marital status, physical or mental disability, personal appearance, sexual orientation, political affiliation and other legally protected characteristics
• Any form of physical assault
• Destruction of property
• Drinking in an irresponsible manner
• Knowingly and falsely reporting violations of the Events Code of Conduct
• Retaliating against another participant for reporting a violation of the Events Code of Conduct

Reporting Procedure

Any Attendee wishing to report a breach of the Events Code of Conduct should report violation to October Research staff as soon as possible after the incident. Staff members witnessing or receiving a report of such conduct will immediately notify the appropriate authorities. All reports will be taken seriously and addressed as soon as possible. Retaliatory actions against those reporting incidents will not be tolerated and will also be subject to consequences.

Consequences

Attendees notified of the violation to the Events Code of Conduct will be expected to stop their behavior promptly. If they continue to violate the Events Code of Conduct, October Research staff reserves the right to expel them from the conference, notify employers and law enforcement professionals as needed. This could also result in a ban from future October Research events.

Back